This Privacy Policy explains how Sendia ("Sendia", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our Service. We are committed to handling your data transparently, lawfully, and securely. By using the Service, you agree to the practices described here.
Where the GDPR applies, we process your data based on: performance of our contract with you; your consent (for example, when you connect a platform); our legitimate interests in operating and improving the Service; and compliance with legal obligations.
We do not sell, rent, or trade your personal information. We share data only with the third-party services strictly necessary to deliver the features you use, and only the minimum required:
Each of these providers maintains its own privacy policy. We may also share data with infrastructure/hosting providers, to comply with the law or a valid legal request, and in connection with a business transfer.
When you connect TikTok, Sendia uses the following permissions:
We do not access your TikTok followers, direct messages, or any personal data beyond what is required for content publishing. Data obtained from TikTok is handled in accordance with TikTok's Privacy Policy. You may revoke Sendia's access at any time via TikTok Settings → Security & permissions → Connected apps.
Sendia's use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. We request only the permissions needed to upload and publish videos to your YouTube channel, and we do not use this data for advertising or transfer it except as necessary to provide the Service or as required by law. You may revoke access at any time at your Google Account permissions.
When you connect Facebook, we use the permissions required to publish content to the Pages you manage. You may revoke access at any time through your Facebook Settings → Business Integrations.
We retain your account information, tokens, and content for as long as your account is active or as needed to provide the Service. We delete or anonymize data when it is no longer needed, or earlier upon your request, subject to legal retention requirements.
Data is stored on private, secured infrastructure. Access tokens are stored with appropriate protections, and we apply technical and organizational measures to guard against unauthorized access, alteration, or destruction. No method of transmission or storage is completely secure, but we work to protect your information.
Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for international transfers.
Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, to object to certain processing, and to withdraw consent at any time (GDPR). If you are a California resident, you have the right to know, delete, and opt out of the "sale" of personal information (CCPA) - note that we do not sell personal information - and to non-discrimination for exercising your rights. To exercise any right, contact us at the email below.
You can disconnect any platform at any time from within Sendia or from that platform's settings. To delete your account and associated data, disconnect your platforms and email us at maxvalenzuel4@gmail.com with the subject "Data Deletion Request". We will process verified requests within 30 days.
The Service is not intended for children under 13 (or under the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
We use essential cookies to keep you logged in and to operate the Service. We do not use cookies for third-party advertising.
We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date above and, where appropriate, provide additional notice.
For any privacy-related questions or requests, contact us at maxvalenzuel4@gmail.com.